Roompact is a cloud based software application that is hosted on secure servers in the United States. Roompact is built on top of Amazon Web Services, the leading cloud-based server provider. AWS is trusted and used by organizations such as Netflix, Yelp, Expedia, and even the Central Intelligence Agency. AWS provides a 99.95% uptime guarantee, ensuring that Roompact users can access data whenever they need to. Our secure systems rely on redudant infrastructure, fault-tolerant design, and utilize automated backups to ensure that data is kept safe.
Our team of engineers has decades of experience creating web applications and they are backed by AWS Support Engineers to ensure rapid response and resolution of any issue, big or small. We monitor and protect our servers and software 24 hours a day, 7 days a week, 365 days a year (366 in leap years!)
All pages (including this one) and all data between our server and our users is encrypted using SSL technology with 256-bit encryption - this is more secure than the encryption that many banks use. Our SSL certificate is verified by Verisign/Symantec using Symantec Secure Site with Extended Validation. Symantec also protects Roompact from malware and vulnerabilities with regular automated website scans.
You have control of your data. We never sell or lease any data to third parties. At any time you can request that we export the data to you and/or delete it from our servers, which allows for FERPA compliance.
If you or your IT department would like more information about our technology or security don’t hesitate to ask by emailing us at [email protected].